Braum's Vault

Frequently Asked Questions

Is the Game Credits Safe and Legitimate?

Yes! We only work with authorised distributors of game credits. With more than 600++ positive 5-star reviews and actively growing, you can shop at Braum Vault with confidence!
What are your operating hours?

Game credits recharges are available 24/7. The Customer Support Team is available from 11am to 11pm daily!
I did not receive the game credits I purchased, what should i do?

Do a full restart your game first. If you still did not receive your order, kindly reach out to us via the customer support with your order number and we will be happy to resolve any issues immediately.
I recharged a certain amount but i received less credits than what i purchased?

Please note that for Mobile Legends recharge events, the event only registers 'basic' diamonds and does not take into account 'bonus' diamonds. For example: to fulfil a 250 diamonds recharge task, you will need to have at least 250 basic diamonds, where 258 diamonds is not enough because it only has 234 basic + 24 bonus diamonds. However, if the above is not related to the issue you're facing, please reach out to The Customer Support Team so we can solve the issue ASAP